The website angelshoes.gr is an online store selling products and services via the internet (hereinafter referred to as COMPANY or online store or website) created and operated by the company under the name POLYCHRONIADO VAS. LASKAROUDA, SHOES - LEATHER GOODS based in Drama and legally represented, with A.F.M. 144206470, D.O.Y. DRAMAS, email address info@angelshoes.gr, or the online store's service line +30 2521303512
The following terms and conditions will apply to the use of the online store with the brand angelshoes.gr which is located at the online address angelshoes.gr Every user who enters and transacts or uses the services of the online store (hereinafter referred to as for short "visitor" or "user" or "customer" depending on whether he is limited to visiting the store only or making an order and purchase of products and services) is deemed to consent and unconditionally accept the below terms set forth here, without any exception. If a user does not agree with these terms, then it is their responsibility to refrain from visiting, using the website as well as from any transaction or use of the online store services.
General Terms
The COMPANY reserves the right to freely modify or revise the terms and conditions of use and transactions from the online store, whenever it deems necessary. It undertakes the obligation to inform consumers of any change through the pages of this online store. Contracts through the online store are written in the Greek language.
Information & Products Provided
The COMPANY is committed to the accuracy, truth and completeness of the information listed in the online store, regarding the identity of the COMPANY as well as the transactions provided through the online store. The COMPANY, in the context of good faith, is not responsible and is not bound by entries of electronic data that were made by error or by mistake according to common experience and is entitled to correct them whenever it becomes aware of their existence.
Limitation of Liability
The COMPANY in the context of its transactions from the online store is not responsible and has no obligation to compensate for any damage resulting from the cancellation of orders, from the non-execution or from the delay of their execution, for any reason. It does not guarantee the availability of the products displayed in the online store, but informs the interested customer based on the data kept about the availability or non-availability and undertakes, in the event of a change in these data, to promptly inform the customers of the non-availability in such a case has no further liability. The online store provides the content (eg information, names, photos, illustrations), products and services available through the website "as is". Under no circumstances is the COMPANY liable civilly or criminally for any damage (positive, special or cumulative, which indicatively and not restrictively, disjunctively and/or cumulatively consists of loss of profits, data, lost profits, monetary satisfaction, etc.) that may suffered by a visitor of the online store or a third party due to a cause related to the operation or non-operation or the use of the website or to the inability to provide services or products or information available from him or to any unauthorized interventions by third parties in products , services or information available through it.
Copyrights
All the content of the online store, including distinctive titles, marks, images, graphics, photos, designs, texts, etc. are the intellectual property of the COMPANY and are protected according to the relevant provisions of Greek law, European law and international conventions or intellectual property of third parties for which the COMPANY has obtained a license to use for its own exclusive needs and for the operation of the online store. Any copying, transfer or creation of a derivative work based on this content or misleading the public about the actual provider of the online store is prohibited. Reproducing, republishing, uploading, announcing, disseminating, transmitting or any other use of the content in any way or medium for commercial or other purposes is permitted only with the prior written consent of the COMPANY or any other copyright holder. The names, images, logos and distinguishing features listed and describing the online store with the trademark www.angelshoes.gr or the products and services of the COMPANY or third parties are property of the COMPANY or third parties respectively, protected by the relevant trademark laws. Their use in the online store does not under any circumstances grant a license or right to use them by third parties.
User Responsibility
The user/customer agrees and undertakes to use the services, information and data of the online store as provided by law and based on the rules of good faith and commercial ethics. He is obliged not to use the online store with the trademark www.angelshoes.gr for: 1). send, post, e-mail or otherwise transmit any content that is unlawful for any reason, causes unlawful offense and harm to the COMPANY or any third party or invades the confidentiality or privacy of any person's information 2). send, publish, send by e-mail or transmit in other ways any content that offends users' morals, social values. 3). post, post, e-mail or otherwise transmit any content that users do not have a right to transmit under the law or applicable contracts (such as inside information, proprietary and confidential information obtained or disclosed as part of work relationships or covered in confidentiality agreements), 4). sending, posting, e-mailing or otherwise transmitting any content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of third parties of any kind, 5). send, post, e-mail or otherwise transmit any material that contains software viruses or any other codes, files or programs designed to interrupt, damage, destroy equipment the operation of any software or computer hardware, 6). intentional or unintentional violation of applicable laws or regulations, 7). harassing third parties in any way, 8). collect or store personal data about other users.
Limited License
www.angelshoes.gr subject to the terms and conditions set forth herein and all applicable laws and regulations, grants you a non-exclusive, non-transferable, personal, limited right to access, use and present this website and its contents elements of it. This license does not constitute a transfer of title to the website and its components and is subject to the following restrictions: 1). You must retain on all copies of the website and its content all copyright and other proprietary notices and 2). You may not modify the website and its content in any way or reproduce or publicly display, or distribute or otherwise use the website and its content for any public or commercial purpose, except as permitted herein.
Links to the website www.angelshoes.gr
The links (links) included in the online store lead to pages of the store or in some cases lead the user to go from it (online store) to websites of third party providers, businesses, etc. These linked websites are not under the control of the COMPANY and the COMPANY bears no responsibility for the contents of any such website or any link contained in a linked website, or any changes or updates to such websites. COMPANY is not responsible for internet broadcasts or any form of transmission received from any linked website. The COMPANY provides these links in its online store, only to facilitate the use of the online store, their use is not mandatory for the visitor/customer and the fact that they are included in the online store does not indicate that the COMPANY approves or accepts the content them.
Privacy Protection
The COMPANY created this website with the sole purpose of serving their customers. The website www.angelshoes.gr is simple and friendly to use while it is designed to meet the specific needs of each user. In order to provide you with the best service, it is important that you, our customer, understand that you must provide us with certain information related to the processing of your order that is kept by us.
This Privacy Statement and the attached Terms and Conditions of Use of this website describe the method of data collection from the website www.angelshoes.gr, the use of this data by us and the terms and conditions of use of this website. This Privacy Statement refers exclusively to your personal data, which you provide to us during your orders or your communication. This website is adapted and governed by the principles of Law 2472/97 as amended by Law 3471/2006 on the Protection of Personal Data.
General
The information voluntarily provided by the users of the mentioned website is used by www.angelshoes.gr in order for its users to have direct and meaningful communication with the store, to provide them with answers to specific questions they ask and finally to served and their orders executed. The information collected through the website is intended to measure the number of visitors, to determine customer requirements for more products and to facilitate transactions with the company. www.angelshoes.gr does not distribute to any other organization or partner that is not connected to www.angelshoes.gr the electronic addresses, or any other information concerning its users and customers.
Gathering information
www.angelshoes.gr designed its website so that its users can visit it without having to reveal their identity unless they wish to. Visitors to our website are asked to provide us with their personal data only if they want to order products, register on our website or send an email to www.angelshoes.gr
Use of Information. COMPANY collects four types of information about users: 1). data that the user gives us when registering as a customer. 2). Data that the user gives us in order to execute his order from www.angelshoes.gr .3). Information that the user gives us in contest entries held from time to time. 4). Data that the user gives us for telephone and internet service activations. 5) Data that the user gives us when logging in through another platform (iOS, Android, Facebook, Google, etc. applications). When filling out any order form on our website, you will be asked for your name, address, postal code of your area, your email address, your telephone number, credit card details (only if you choose to pay by card), the method payment of the order. In addition, you may be asked for more specific information, such as shipping and delivery details of an order, billing information or details about an offer you have requested. www.angelshoes.gr makes use of the information you give us during the electronic submission of the form, in order to contact you regarding a) the delivery of the order to your location, b) for confirmation and identification of the customer in any necessary case, c) for new or alternative products offered by www.angelshoes.gr. d) special offers of www.angelshoes.gr, receipt of gifts after a competition draw. You have the possibility to choose whether or not you want to receive such communications from www.angelshoes.gr by sending your request via e-mail to the email address www.angelshoes.gr
Access to Information. Each order processing requires the collection of personal information, to deliver or reserve an order. Also, the use of a credit card, for the charge of which identification documents of the legal owner are required the first and only time, is guaranteed in every case. Any supporting document and document that certifies and declares the customer's identity remains strictly confidential and is checked only by the competent responsible department of the COMPANY. The provision of your personal data on your part means that you consent to this data being used by the COMPANY's employees for the reasons mentioned above. www.angelshoes.gr requires its employees and the maintainers of its website to provide its user-clients with the level of security mentioned in this Privacy Statement. Under no other circumstances may the COMPANY share your personal information with others without your consent, unless required by law. Please note that under certain conditions permitted or required by law or court order, the collection, use and disclosure of your personal data collected online without your consent (for example in case of court decision).
Cookies
www.angelshoes.gr has the possibility to use cookies as part of the facilitation and operation of the services through its website. Cookies are small files (text files), which are sent and stored on the user's computer, allowing websites such as www.angelshoes.gr to function smoothly and without technical anomalies, to collect multiple user options, to recognize frequent users users, to facilitate their access to it, and to collect data to improve the content of the website. Cookies do not cause damage to users' computers or to the files stored on them. We use cookies to provide you with information and to process your orders, while they are automatically deleted each time you leave the site. You must keep in mind that cookies are absolutely necessary in order for the www.angelshoes.gr website to function properly and seamlessly.
Correcting, Amending or Deleting Information
www.angelshoes.gr allows its users to correct, change, complete or delete data and information submitted to www.angelshoes.gr. If you choose to delete a piece of information, www.angelshoes.gr will act to delete that piece of information from its files immediately. For the protection and safety of the user, www.angelshoes.gr will try to make sure that the person making the changes is indeed the same person as the user. To access, change or delete your personal data, to report problems regarding the operation of the website or to ask any question, contact www.angelshoes.gr by e-mail at info@angelshoes. gr. Changing or correcting your personal data can also be done via the registration page at www.angelshoes.gr. Please note that we will do our best to protect your personal data, but protecting your password on our website is also up to you.
Transaction security
www.angelshoes.gr is committed to ensuring the security and integrity of the data it collects about the users of its website. www.angelshoes.gr has adopted procedures, which protect the personal data that users submit to its website or provide to it by any other means (e.g. by telephone or e-mail). These procedures protect user data from any unauthorized access or disclosure, loss or misuse, and alteration or destruction. They also help to ensure that this information is accurate and used correctly. Your connection to it is secure because it uses SSL (Secure Socket Layer) technology. SSL technology relies on a key code to encrypt data before it is sent over the (SSL) connection. The security control between the data and the Server is based on the unique key code, ensuring the integrity of the communication. The browsers Netscape Navigator, Internet Explorer, Mozilla Firefox, Opera, Safari support the SSL protocol and it is recommended to use them to connect to the www.angelshoes.gr website.
Electronic Dispute Resolution Platform
According to the Directive 2013/11/EC, which was incorporated in Greece with the Legislative Decree 70330/2015, the possibility of electronic resolution of consumer disputes with the Alternative Dispute Resolution (Alternative Dispute Resolution) process is now foreseen in the whole The European Union. If the customer has the status of a consumer (i.e. a natural person acting in a non-professional capacity) and has any problem with a purchase he made from our Website, he can initiate the ADR process through the single platform for electronic dispute resolution (ADR platform ) available at https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage
Periodic Changes
As long as www.angelshoes.gr expands, updates and improves its website, and its related products and services, it will also update this policy. We recommend that you read this procedure at regular intervals, in order to be informed of any changes in the content of this personal data protection policy. This policy will be amended from time to time without prior notice to users. Acceptance of the Privacy Protection Procedures applied by www.angelshoes.gr. If you use this website, you accept and consent to this Privacy Statement as well as to the terms and conditions of use of the website announced through it.
Return Policy
The COMPANY by supporting E-Commerce gives you the possibility, through the completeness of the descriptions posted on its pages, to enjoy the privilege of direct contact with the products it has from your computer screen quickly and easily. Wanting to highlight the benefits of using the internet in our daily purchases, below we list the terms and conditions for returning defective or non-defective products.
Product returns due to delivery error
In all cases in which other than the sold items are delivered, by type or quantity, or lacks a property previously agreed upon in writing with the COMPANY, the customer returns the products to be checked and the error determined. In this case, the costs of returning the products to the company as well as the costs of reshipping to the customer are borne by the COMPANY as long as the method of return proposed by the company is followed.
Returns and Compensation Policy
As a member of "POLYCHRONIADO LASKAROUDAS" you have the possibility to return the selected products within fourteen (14) calendar days at the latest from the date of receipt, if you have changed your mind, the product is not the right size, the selection does not meet expectations you or if the product is faulty. In the event of a product return, you must within seven (7) days of receipt of the product, contact "POLYCHRONIADOU LASKAROUDAS" through the "Contact" section of our website and send your relevant request or by phone. After we have reviewed your return request we will send you a confirmation email. The product must be returned to " POLYCHRONIADOU LASKAROUDAS " within 7 days from the confirmation email and you bear the direct cost of its return. In any case of returning products, you are obliged to deliver them in exactly the same condition in which they were received, intact, in excellent condition, sealed, complete and without any damage and their packaging must be the one that normally accompanies the products and in excellent condition. We would ask that the products be in separate packaging to protect them during transport to us. It should be in perfect condition together with the returned products, and all the documents that accompanied the product (e.g. VAT, Retail Address, marketing material or any other promotional material, etc.). The refund corresponding to the products you returned will be completed within 21 working days from the date "POLYCHRONIADOU LASKAROUDAS" receives the returned products. The refund can be made either by crediting your bank account or by crediting your credit card. If it is done by crediting your bank account, you must notify "POLYCHRONIADOU LASKAROUDAS" in time and in writing.
All transactions you carry out through www.angelshoes.gr are governed by International and European law that regulates issues related to electronic commerce as well as by the Consumer Protection Law (Law 2251/1994) that regulates issues regarding distance selling.
For more information we are always at your disposal either by phone at +30 2521303512 or by e-mail at info@angelshoes.gr.
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